User added in Jenkins doesn't have access

I was helping a team at work recently and we needed to add a few users to Jenkins. We added the users and then asked them to login and make sure they could run jobs. 2 out of 3 people were able to run jobs, but the 3rd person was not. We had added them the same as everyone else, but it wasn’t working. I had them logout and back in and that’s when I realized the issue - Jenkins is case sensitive If you add a user as mrbusche but they login as MRBUSCHE they’re not recognized in Jenkins.

Long story short

Jenkins is case sensitive

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About Matt Busche

Matt is a developer at Nationwide Insurance.

Des Moines, IA https://www.matthewbusche.com